{"id":18302,"date":"2022-09-21T06:38:19","date_gmt":"2022-09-20T22:38:19","guid":{"rendered":"https:\/\/www.nextdrive.io\/privacy-policy\/"},"modified":"2026-04-16T10:28:53","modified_gmt":"2026-04-16T02:28:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.nextdrive.io\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tPrivacy Policy<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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This Privacy Policy explains how NextDrive Co., Ltd. and its affiliated companies (hereinafter referred to as “the Company”) provide Internet of Energy (IoE) services (hereinafter referred to as “the Service”) to customers. The Company’s services follow ISO 27017 principles to provide appropriate product technology to protect the security, integrity, and availability of the website and your related information assets.<\/span><\/p>\n

Article 1: Definitions<\/span><\/h2>\n

The terms used in this Privacy Policy are defined as follows:<\/span><\/p>\n

    \n
  1. \n

    User Information: Information obtained from customers by the Company during the provision of the Service, including personal information and personally related information.<\/span><\/p>\n<\/li>\n

  2. \n

    Personal Information: Personal information as defined by the Personal Information Protection  Law of the jurisdiction where the Company is registered at the time of the act.<\/span><\/p>\n<\/li>\n

  3. \n

    Non-Personal Information: Within user information, it refers to information that does not meet the conditions of personal information, but when provided to a third party, becomes personal information when compared with other information.<\/span><\/p>\n<\/li>\n

  4. \n

    Home Gateway: Refers to information terminals developed and manufactured by the Company for providing the Service (devices such as “CubeJ,” “Atto,” and their subsequent products).<\/span><\/p>\n<\/li>\n

  5. \n

    Mobile Application: Refers to the smartphone application “Ecogenie+” developed and provided by the company for customer services.<\/span><\/p>\n<\/li>\n

  6. \n

    Service: Refers to any services provided by the Company now or in the future, including but not limited to the https:\/\/www.nextdrive.io<\/a> website and its subdomains, IoE Suite Ecogenie+, IoE Suite Developer, EneSense, etc. (hereinafter referred to as “the Website”), Ecogenie APP, Ecogenie+ APP, IOEn Connect APP, etc. (hereinafter collectively referred to as “NextDrive APP”), and any other websites, platforms, products, applications, etc., provided by the Company (hereinafter collectively referred to as “the Service”).<\/span><\/p>\n<\/li>\n<\/ol>\n

    Article 2: Information Acquisition<\/span><\/h2>\n

    We obtain information from customers and how we acquire this information is as follows:<\/span><\/p>\n

      \n
    1. \n

      When customers register for the service and become members, the company may obtain personal information provided by customers, such as name, address, date of birth, gender, mobile phone number, and email address.<\/span><\/p>\n<\/li>\n

    2. \n

      During your use of the Service, we may collect the following user information: This information may include personal information and personally identifiable information.<\/span><\/p>\n

        \n
      1. \n

        Information obtained from home gateways and connected devices (smart meters, batteries, solar power generation equipment, various sensors, etc.). This includes product IDs, firmware versions, online\/offline information, operating modes (statuses) information, IP addresses, MAC addresses, etc.<\/span><\/p>\n<\/li>\n

      2. \n

        Information obtained from the mobile application; includes cookie or similar tag information, IP addresses, usage logs, location information, etc.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

      3. \n

        By statistically processing user information, we may infer living conditions, household information, lifestyle, etc., and use the results of inference.<\/span><\/p>\n<\/li>\n

      4. \n

        When conducting surveys or activities for customers, we may obtain survey information containing personal information.<\/span><\/p>\n<\/li>\n

      5. \n

        Payment information such as credit card numbers used for purchasing services or products within the service is obtained by external payment providers contracted by the company, not by the company.<\/span><\/p>\n<\/li>\n<\/ol>\n

        Article 3: Purpose of Information Acquisition<\/span><\/h2>\n

        The Company uses the obtained user information for the following purposes:<\/span><\/p>\n

          \n
        1. \n

          Contacting customers or sending documents, emails, products, etc., in the process of providing the Service.<\/span><\/p>\n<\/li>\n

        2. \n

          Providing information such as customer power management.<\/span><\/p>\n<\/li>\n

        3. \n

          Calculating and collecting usage fees for the Service.<\/span><\/p>\n<\/li>\n

        4. \n

          Confirming customer identity.<\/span><\/p>\n<\/li>\n

        5. \n

          Conducting investigations.<\/span><\/p>\n<\/li>\n

        6. \n

          Conducting lotteries, events, etc.<\/span><\/p>\n<\/li>\n

        7. \n

          Used for point addition, point management, and point redemption.<\/span><\/p>\n<\/li>\n

        8. \n

          Responding to system maintenance and malfunctions of the Service.<\/span><\/p>\n<\/li>\n

        9. \n

          Used for market research, statistics, and analysis.<\/span><\/p>\n<\/li>\n

        10. \n

          Issuing advertisements and analyzing their results.<\/span><\/p>\n<\/li>\n

        11. \n

          Assisting in the development, version upgrades, maintenance, and performance improvement of the Service, mobile applications, websites, content, home gateways, and other hardware of the Company or its affiliated businesses.<\/span><\/p>\n<\/li>\n

        12. \n

          Preventing fraud, illegal activities, and other inappropriate behavior, or investigating and resolving the causes of such behavior.<\/span><\/p>\n<\/li>\n<\/ol>\n

          Article 4: Provision to Third Parties, Sale, and Joint Use<\/span><\/h2>\n
            \n
          1. \n

            Except for the following cases, the Company will not provide user information that belongs to personal information to third parties:<\/span><\/p>\n

              \n
            1. \n

              When obtaining user consent in advance.<\/span><\/p>\n<\/li>\n

            2. \n

              According to legal regulations.<\/span><\/p>\n<\/li>\n

            3. \n

              When it is difficult to obtain the individual’s consent to protect the life, body, and property of others.<\/span><\/p>\n<\/li>\n

            4. \n

              When it is particularly necessary to improve public health or promote the healthy development of children, it is difficult to obtain the individual’s consent.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

              When cooperating with national agencies, local governments, or their commissioned persons to execute affairs stipulated by law, it can be executed after obtaining the individual’s consent.<\/span><\/p>\n

                \n
              1. \n

                The Company will jointly use user information, including personal information, as follows:<\/span><\/p>\n

                  \n
                1. \n

                  User information items jointly used: Information shown in “Article 2: Information Acquisition.”<\/span><\/p>\n<\/li>\n

                2. \n

                  Purposes of joint use by users: Purposes specified in “Article 3: Purpose of Information Acquisition.”<\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                3. \n

                  We use the following information collection modules: Each module for obtaining information must comply with the privacy policy established by the respective provider. “Google LLC (Google Analytics)” Universal Analytics Security and Privacy.<\/span><\/p>\n<\/li>\n<\/ol>\n

                  Article 5: Disclosure, Correction, etc.<\/span><\/h2>\n
                    \n
                  1. \n

                    Customers can request the Company to disclose the personal information it holds, inform the purpose of use, make corrections, stop use, delete, or stop providing to third parties, and file claims. However, except for exceptions provided by law. Additionally, you can access other websites by following links provided by the Website or the Service. However, the privacy protection policy of this linked website does not apply, and you must refer to the privacy protection policy on that linked website.<\/span><\/p>\n

                      \n
                    1. \n

                      Request Method:<\/span>
                      <\/span>Submit a request via email to connect@nextdrive.io<\/a> and attach the necessary documents.<\/span><\/p>\n<\/li>\n

                    2. \n

                      Required Documents:<\/span><\/p>\n

                        \n
                      1. \n

                        Documents required for requests such as informing the purpose of personal information\/use of personal information, modifying personal information, stopping the use of personal information, and stopping the provision of personal information to third parties.<\/span><\/p>\n<\/li>\n

                      2. \n

                        Copy of identity verification documents (driver’s license, passport, etc.).<\/span><\/p>\n<\/li>\n

                      3. \n

                        If using a proxy, provide a document proving the proxy’s authority.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                      4. \n

                        Fees:<\/span>
                        <\/span>For requests such as disclosing personal information or informing the purpose of use, fees will be charged based on data processing time for each request.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/li>\n

                      5. \n

                        If the required documents as stipulated in the previous paragraph are missing or the fee is not paid, the Company may not respond to the request.<\/span><\/p>\n<\/li>\n<\/ol>\n

                        Article 6: Revision<\/span><\/h2>\n

                        This Privacy Policy may be revised. After revision, the Company will notify or publicly announce the revised Privacy Policy on the Company’s website or through other means designated by the Company.<\/span><\/p>\n

                        Article 7: Enterprises Handling Personal Information<\/span><\/h2>\n

                        The enterprise handling personal information is represented by the Company registered in the jurisdiction where it operates.<\/span><\/p>\n

                        Article 8: Contact Channel<\/span><\/h2>\n

                        If you have any questions about this Privacy Policy or complaints about how the Company handles personal information, please contact us through the following channels. The matter will be handled by the Company’s representative registered in the jurisdiction where it operates.<\/span><\/p>\n

                        Contact: connect@nextdrive.io<\/a><\/span><\/p>\n

                        \n<\/p>

                        \n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                        Privacy Policy Privacy Policy This Privacy Policy explains how NextDrive Co., Ltd. and its affiliated companies (hereinafter referred to as “the Company”) provide Internet of Energy (IoE) services (hereinafter referred to as “the Service”) to customers. 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